We are evolving Optimus Labels towards greater mobility and integration. The new Preventivi Web App allows quick quotes even on mobile and communicates with e-commerce portals via API. We also work on integration with certified systems for the collection of production data, supporting customers in Industry 5.0 projects with advanced, secure and scalable solutions for efficiency, control and competitiveness.

What services or activities have you planned for 2025 to engage and gain customer loyalty?

In 2025 we will continue to invest in quality and timely and competent technical assistance, expand­ing the team with young professionals and targeted training. We have started a structured activity of gathering and measuring customer satisfaction, from which excellent results and ideas for im­provement have emerged. We want to build strong relationships and offer increasingly personalised services, evolving together with our customers.

Criticality=opportunity: what are the critical issues that you have found on which you have built valuable solutions for the sector?

Customers ask for quick, intuitive and integrated quoting systems, simplified Industry 5.0 certi­fications and advanced tools for data analysis. With the Preventivi Web App, the integration with machines and management and Business Intelli­gence solutions, we respond in a concrete way to these needs. We also automate manual processes such as the auto­matic loading of the warehouse from ASN files provid­ed by paper manufacturers. With Optimus’ flexibility and bespoke development, we turn critical issues into real opportunities for growth.

In the adhesive label industry, efficiency and speed are essential. For this reason IT Service Srl has devel­oped Optimus Etichette, an advanced management system that optimises every phase of the production cycle: quotation, order management, warehouse and production.

It stems from the experience of Servizio Informatica Srl and the evolution of the Optimus Dash interna­tional software, adapted to the specific needs of the sector. Today it is adopted by over 70 Italian label manufacturers, many of which have taken advantage of Industry 4.0 benefits to improve their operational efficiency.

The system is modular, therefore adaptable to the growth of the company, without heavy initial invest­ments.

 Key features

• fast and accurate budgeting;
• management and monitoring of orders in real time;
• automatic management of the raw materials ware­house;
• orders to suppliers and technical archives for dies and articles;
• product planning and control
• detailed cost/quote/ final analysis.

Optimus Etichette can be integrated with ERP and management already in use, thanks to an intuitive interface and shared protocols. It thus guarantees operational continuity and rapid return on investment.

Web App Preventivi: allows you to create quotes from PC, tablet or smartphone by entering only a few parameters (quantity, size, processes). Integration via API Rest allows customers to independently request online quotes and turn them into orders, speeding up the entire workflow.

Servizio Informatica Srl guarantees technical assistance and training throughout the country. With Optimus Etichette, companies in the sector can improve process control, optimize resources and strengthen competitiveness in the market.